Holiday Rentals Koh Lanta uses the information you give us to answer enquiries, manage bookings and provide your stay. This notice explains the main information we handle. Contact us through the Contact page if you have a privacy question.
Information we collect
We may collect your name, contact details, stay dates, guest count, booking and payment status, messages, and information needed to register guests or meet local reporting requirements. Our website may also record technical information such as your IP address to operate and protect the service.
How we use it
We use this information to answer you, check availability, process and service bookings, send necessary stay messages, handle payments and records, protect the website, and meet applicable legal obligations. We use marketing contact details only where you have chosen to receive marketing.
Who receives it
Staff and service providers who help operate our website, email, payments and accommodation may process relevant information. Where required for guest registration, information may be provided to the appropriate authorities. We do not sell your personal information.
Retention and your choices
We keep information for as long as needed for bookings, records, disputes and applicable legal requirements, then delete or anonymise it when appropriate. You may contact us to ask about, correct or request deletion of your information, subject to any records we must retain.
Cookies and analytics
The website uses essential technology to run forms and sessions. If analytics is enabled, it may also measure visits and page use. You can manage optional browser cookies in your browser settings.